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FAQs
Have questions about the event, registration or fundraising? You'll find answers to some of the most commonly asked questions right here.
Event Day
What is the 5K Your Way?
The "5K Your Way" is an event to raise funds for the Research Area of your choice. It is for friends and family to get togheter and make a difference. You can run the marathon, half marathon, 5K or relay and still raise funds for Toronto General & Western Hospital Foundation. Visit www.torontomarathon.com or call 416 340-4800 ext 3992 for more information regarding the marathon, half marathon and relay.
What is the date of the 2011 5K Your Way in support of TGWHF?
The date is Sunday May 06th, 2012
How do I volunteer on Race Day?
To volunteer for Race Day, call the 5K You Way hotline at 416 340 4800 ext. 3992 or email tom.lowden@uhn.on.ca
What time does the Event start?
The 5K Your Way starts at 8:00 a.m. All participants should report to the starting line by 7:45 a.m. Runners will leave the starting gate first, followed by the walkers.
What time does the Event finish?
The 5K Your Way will end at approximately 8:45 p.m.
Do I have to run, or can I walk?
The great thing about the 5K Your Way is that you can run or walk - it's your choice! Do whatever is comfortable for you. Runners will leave the starting gate first, followed by the walkers.
Sorry! But course regulations imposed by the City of Toronto state that dogs are not allowed.
Can I ride my bike or use roller blades?
Sorry! But course regulations imposed by the City of Toronto state that bikes and roller blades are not allowed.
Can I push a stroller or baby jogger?
Sorry! But course regulations imposed by the City of Toronto state that strollers and baby joggers are not allowed.
Where is the starting line? What time do I have to be there?
The 5K Your Way starts at the north east corner of Queen's Park and runs south on University Avenue to Wellington turning north up University and finishing at Queen's Park opposite Hart House. All participants must report to the starting line by 7:45 a.m. The 5K Your Way will start at 8:00 a.m. Download route map.
How can I find my team on Event Day?
All teams should designate a place to meet prior to Event Day. It is a good idea to bring a big sign with your team name and to wear your team t-shirt.
I am coming from out of town. What accommodation is available and close to the Event?
The following hotels are very close to the route. Mention your participation in the 5K Your Way to receive special rates.
Sheraton Centre Toronto
123 Queen Street West, Toronto, ON M5H 2M9
Phone: 416.361.1000
Fax: 416.947.4854
Hilton Hotel
145 Richmond Street West, Toronto, ON M5H 2L2
Phone: 416.869.3456
Fax: 416.869.1478
Courtyard by Marriott Downtown Toronto
475 Yonge Street, Toronto, ON M4Y 1X7
Phone: 416.924.0611
Fax: 416.924.8692
Should I use the subway to get to the Event?
No. The TTC Subway does not start until 9:00 a.m. The streets surrounding Queen's Park will be shut down at approximately 7:45 a.m. on Event Day. Please check www.ttc.ca for ground route schedules and plan ahead.
Can I purchase race memorabilia on race day?
You can purchase Torotno Marathon memorbilia at the EXPO.
Where can I find a pledge form?
Registration
It’s easy to register! First you must register at www.torontomarathon.com. The registration fee increases as we get closer to the race date, so register now!
Now that you’re ready to start fundraising for TG&WHF, simply go to http://www.tgwhf.ca/sites/5k/. Once you’ve decided whether to join a Team, Start a Team or Register as an Individual, you are on your way to helping the cause or program of your choice.
As soon as you've successfully registered, you'll receive a confirmation email with a link to your personal page.
On this page you can tell your story, post a photo, and request donations. When sponsors go to your page, they can read your fundraising request and donate right there online.
Please encourage all of your sponsors to use the online system. It is easy and your donations will be credited to your account immediately, instead of two to four weeks of processing time that paper donation forms may require. Your personal page also automatically tracks your fundraising balance, so you and your sponsors can watch your progress.
How much is the registration fee?
The earlier you register, the more you save. Registration fees are as follows:
By May 31: $30
From June 1 - August 31: $35
After August 31 - $40
The cost for children 12 years of age and under who register by October 5, 2010 is $10.00 each. After October 5, 2010 children can register online and pay the regular registration fee.
We are unable to take online registrations after Tuesday, October 13.
When is the registration deadline?
The registration deadline for both online and offline registration is midnight, Tuesday, October 13, 2010.
Where do I get my Event kit? Can I pick it up the morning of the Event?
All participants must pick up their event kits at the Event Expo. The Expo is organized in conjunction with the GoodLife Fitness Toronto Marathon will be held at the Direct Energy Centre located at 100 Princess BLVD on Friday October 15th from 10am to 7pm and Saturday October 16th from 9am to 5pm.
There will be no Event Day pick-up. You can designate a member of your team to pick up your kits.
The Toronto Marathon requires that every walker/runner wear a bib and timing chip to participate in the event. This applies to all participants, both adults and children.
I'm having trouble using the website. Who can help me?
Joining a team is easy! Register now and select the team you want to join at http://www.tgwhf.ca/sites/5k/. Once you've successfully registered, you'll receive a confirmation email with a link to your personal page and your team page, as well as instructions on how to start fundraising.
Why do I need to register through the Toronto Marathon and pay a fee?
The Toronto Marathon has generously allowed the "5K Your Way" to be a partner of the race. The Toronto Marathon does not charge us to use their route, ensuring more moeny goes to support cancer research and patient programs.
Can my kids join? How much does this cost?
Children are invited to participate; however strollers are not permitted on the course due to regulations by the City of Toronto. Families who participate in the 5K Your Way can register their children (12 years of age and under) at a special Family Rate of $10.00 each. Adults and teens (over 12 years of age) pay the regular registration fee.
To register your children at the Family Rate, print the Offline Child Registration Form and fax to 5K Your Way at 416.946.6563 by October 5, 2009. After this date, children must be registered online and pay the regular registration fee.
Fundraising
What do I do with my cash donations?
Cash donations can be dropped off at the Event Expo on October 16 and 17 or at the 5K Your Way Hospitality Tent on Event Day. Include names, addresses and amounts for all sponsors who require a tax receipt. You may also mail your donations to:
Mailing Address:
Toronto General & Western Hospital Foundation
R. Fraser Elliott Building, 5th floor, 5S-801
190 Elizabeth St.
Toronto, ON
M5G 2C4
attn: 5K Your Way
What do I do with my credit card donations?
Credit card donations can be made online or mailed to Toronto General & Western Hospital Foundation
Mailing Address:
Toronto General & Western Hospital Foundation
R. Fraser Elliott Building, 5th Floor, 5S-801
190 Elizabeth Street
Toronto ON
M5G 2C4
attn: 5K Your Way
Am I responsible for collecting sponsor donations?
Yes. We will need the names, addresses and amounts in order to generate a tax receipt for your sponsors.
What is the minimum donation to get a tax receipt?
A minimum of $20 must be donated in order to receive a tax receipt.
Can I make a donation even if I'm not participating in the event?
Not only is it easy, but we encourage this! You can make a donation online at www.tgwhf.ca and click on the 5K Your Way button or call 416 340 4800 ext. 3992
Can I make a donation even if I'm not participating in the event?
Not only is it easy, but we encourage this! You can make a donation by sponsoring a team or participant. Visit the Sponsor page now.
Where can I drop off my pledges on Event Day?
Pledges can be dropped off at 5K Your Way tent on Event Day. Please make sure you staple all pages together.
Tax Receipts
I made a donation online. When can I expect my tax receipt?
All successful online donation tax receipts are generated with 10 minutes of making a donation.
I have collected money offline. When can my donors expect a tax reciept?
Tax receipts for funds collected offline take longer to be processed. We try hard to have donations processed and tax receipts generated within 10 business day of receipt at PMHF.
Do I get a tax receipt for paying my registration fee?
No, due to Canada Revenue Agency guidelines, tax receipts for paying a registration fee are not permitted.
I lost my original tax receipt. Can I get a copy?
If you have lost your original tax receipt, please visit www.tgwhf.ca for contact information.
How long is the tax receipt valid for?
You have five years to claim your tax receipt on your income taxes.
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